Privacy Policy
Updated on 1 january, 2021
PRIVACY POLICY
At Cryptio, protecting your Personal Data is our priority.
When you use the website https://cryptio.co (hereinafter the “Website”) and our platform (hereinafter the “Platform”), we may collect Personal Data about you.
The purpose of this policy is to inform you about how we process your Personal Data in compliance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data (hereinafter the “GDPR”).
Personal Data (hereinafter “Personal Data”) means any information relating to an identified or identifiable natural person. An “identifiable natural person” is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.
1. Who is the data controller?
The data controller is Cryptio, simplified joint stock company, registered with the Registry of Trade and Companies of Paris under the number 839 169 257 and whose head office is located at 101 rue de Sèvres 75006 Paris (hereinafter as “Us” or “We”).
2. What Personal Data We collect?
We process Personal Data under our own responsibility. The processing operations that we carry out are exhaustively listed in this Privacy Policy.
When We collect your Personal Data, We inform you whether some of this Data is compulsory or optional. Data that must be collected is indicated by an asterisk.
2.1. Personal Data provided
We only collect Personal Data that is strictly necessary for the proper performance of the services offered by our Website and Platform.
2.1.1. Information requests and other requests (e.g. quotes)
The following Data must be collected: your surname, first name, e-mail address and the name of the company for which you work.
2.1.2. Creating an Account and using the services offered by the Platform
An individual account must be created to access the Platform and benefit from the services offered therein.
The Data that must be collected are : your surname, your first name, your position in the company, your e-mail address, your password and the name of the company for which you work.
2.2. Personal Data that We collect automatically
- Data related to your device, i.e. information related to the computer, mobile device or tablet used to access the Website and the Platform
- Monitoring your activities carried out on the Website and the Platform
3. On what legal basis, for what purposes and for how long do we keep your Personal Data?
Purposes | Legal basis | Data retention period |
|---|---|---|
To provide you with our services (e.g provide your access to your customer account on the Platform and enable you to use the Platform) | Performance of a contract to which you are party | Personal Data are retained for the duration of your account. If your account is inactive for a period of 2 years, it will be deleted. In addition, Personal Data may be archived for probationary purposes for a period of 5 years. |
Provide a free trial of our services on our Platform | Taking steps at your request prior to entering into a contract | Personal Data are retained for the duration of the free trial. |
To create a database of customers and prospects | Our legitimate interest in developing and promoting our business | For our customers: their Personal Data are retained for the duration of the business relationship and may be archived for probationary purposes for a period of 5 years For our prospects: their Personal Data are retained for a period of 3 years starting from the last contact with us (e.g. communication, action). |
To send newsletters, requests and direct marketing | For our clients: our legitimate interest in developing and promoting our business | Personal Data are retained for a period of 3 years starting from the last contact with us (e.g. communication, action). |
To answer to your information request and other inquiries | Our legitime interest in responding and adapting our responses to your requests | The Personal Data is retained during the processing of your request and is deleted once the request has been processed. |
To process data subjects’ requests to exercise their rights | Our legitimate interest in complying with legal obligations to which we are subject | If we ask you a proof of identity: we only retain it for the necessary time to verify your identity. Once the verification has been carried out, the proof is deleted. If you exercise your right to object for direct marketing: we keep this information for 3 years. |
4. Who are the recipients of your Personal Data?
We undertake not to communicate your Personal Data to any recipients other than those referred to in this article. When your Personal Data is communicated to the recipients referred to in this article, We undertake to communicate it solely for the purposes for which it is intended.
We are the sole recipients of all data collected and processed under our sole responsibility. Only our duly authorized staff may have access to it.
In order to comply with our legal obligations, We may communicate your Personal Data to any public or private body.
5. Who are Our sub-contractors? Is your Personal Data likely to be transferred outside the European Union?
We use subcontractors to provide technical services (such as our CRM tool, our messaging provider and our chat tool) and to host the data collected via the Website and the Platform.
Your Personal Data is hosted for the duration of the processing on the servers of the company AWS, located in the European Union.
The contact details of our subcontractors can be sent to you on request to the following address:
- Contact email: [email protected]
- Contact address : Cryptio, 101 rue de Sèvres 75006 Paris France
As part of the tools mentioned above that We use, your Personal Data may be transferred outside the European Union. The transfer of your Personal Data in this context is secured with the use of following safeguards:
- Either Personal Data are transferred to a country that has been recognized as ensuring an adequate level of protection by a decision of the European Commission; or
- Specific contracts have been executed with our processors for the transfer of your Personal Data outside the European Union, based on the Standard Contractual Clauses between a controller and a processor approved by the European Commission; or
- Appropriate safeguards as defined by the GDPR have been undertaken.
Our subcontractors may themselves be authorized to subcontract all or part of their operations subject to strict compliance with the provisions of Article 28 of EU Regulation 2016/679 and this Privacy Policy.
However, as data controller, We remain your sole point of contact.
6. What rights do you have regarding your Personal Data?
You have the following rights with regard to your Personal Data:
- Right to be informed: this is precisely why we have drafted this privacy policy as defined by articles 13 and 14 of the GDPR.
- Right of access: you have the right to access all your Personal Data at any time as defined by article 15 of the GDPR.
- Right to rectification: you have the right to rectify your inaccurate, incomplete or obsolete Personal Data at any time as defined by article 16 of the GDPR.
- Right to restriction of processing: you have the right to restrict the processing of your Personal Data in certain cases defined in article 18 of the GDPR.
- Right to erasure (“right to be forgotten”): you have the right to request that your Personal Data be deleted and to prohibit any future collection as defined by article 17 of the GDPR.
- Right to file a complaint to a competent supervisory authority(in France, the CNIL), under GDPR article 77, if you consider that the processing of your Personal Data constitutes a breach of applicable regulations.
- Right to define instructions related to the retention, deletion and communication of your Personal Data after your death (article 40-1 of French law “informatique et libertés”).
- Right to data portability: under specific conditions defined in article 20 of the GDPR, you have the right to receive the Personal Data you have provided us in a standard machine-readable format and to require their transfer to the recipient of your choice.
- Right to object: You have the right to object to the processing of your Personal Data as defined by article 21 of the GDPR. Please note that we may continue to process your Personal Data despite this opposition for legitimate reasons or for the defense of legal claims.
You may exercise these rights by writing to Us using the contact details below:
- Contact email: [email protected]
- Contact address : Cryptio, 101 rue de Sèvres 75006 Paris France
We may ask you to provide Us with additional information or documents to prove your identity.
You can also use these contact details for any questions you may have about your Personal Data or our privacy policy.
7. Modifications
We may modify this privacy policy at any time, in particular in order to comply with any regulatory, jurisprudential, editorial or technical change. These modifications will apply on the date of entry into force of the modified version. Please regularly consult the latest version of this privacy policy. You will be kept posted of any significant change of the privacy policy.
Entry into force: July 10th 2025*
Appendix – Cookies policy
1. What is a Cookie?
When browsing the website https://cryptio.co (hereafter referred to as the “Website”), and our platform (hereafter referred to as the “Platform”) cookies, pixels, tags and other trackers (hereafter referred together to as the “Cookie” or to as the “Cookies”) are installed on your computer.
A cookie is a small file, often encrypted, that is stored in your browser or device and is identified by a name. It is installed when you visit a website. Each time you return to the said website, the Cookie is retrieved from your browser or device. This ensures that each time you visit the website, the browser is recognized.
The installation of these Cookies is likely to enable us to access your browsing data and/or Personal Data concerning you.
2. Cookies Identification
We inform you that We do not use any cookies other than those mentioned below.
2.1. Technical and functional Cookies
Technical and functional Cookies are necessary for the proper functioning of the Website and the Platform and to provide you with our services. They are used throughout your navigation, in order to facilitate it and to carry out certain functions.
For example, a technical Cookie may be used to store your responses to a form or your preferences regarding the language or layout of the Website and the Platform, where such options are available.
We use the following technical and functional Cookies:
Cookie’s name | Cookie’s Function | Data retention period |
|---|---|---|
express:sess.sig | Cookie for Authentification on Cryptio | 1 month |
express:sess | Cookie for Authentification on Cryptio | 1 month |
2.2. Advertising Cookies
Advertising Cookies may be created not only by our Website and our Platform but also by other websites and that serve ads, announcements, widgets or other elements displayed on the page.
These Cookies can be used, among other things, to personalize and measure the effectiveness of advertising or to carry out advertising targeting.
We use the following Advertising Cookies:
Cookie’s name | Cookie’s Function | Data retention period | Link to the Cookies policy |
|---|---|---|---|
intercom-session | Authenticate the user to the Intercom platform (accessible via a widget at the bottom of the page) | 1 month |
3. Your Cookies preferences
3.1. Cookies that can be installed without consent
Some cookies do not require your consent, such as:
- Technical or functional Cookies that are necessary for the operation of the Website and the Platform;
- Certain Cookies for audience measurement or Cookies that enable to test different versions of the Website and the Platform for the purpose of optimising editorial choices.
3.2. Acceptance or refusal of Cookies subject to your express consent
All other Cookies require your consent. These include Advertising Cookies. You may freely choose to accept or decline the use of these Cookies.
You can accept or refuse these Cookies the first time you browse the Website and the Platform
Your choices to accept or refuse these Cookies will be retained for a period of six (6) months.
You are free to withdraw your consent and more generally to change your preferences at any time by clicking here.
3.3. Your browser settings
It is also possible to set your browser to accept or reject certain Cookies in you web browser.
Each browser offers different settings.